Digital Services & Support @ Hodder Updates

Uploading CSVs files to Admin Hub

by Paul Coyne
For customers who upload pupil and teacher records to Dynamic Learning, MARK or My Rising Stars an important update was made today. When a CSV file has been uploaded you will be informed where your file is in the CSV processing queue...
Improvement

MARK Interactive Tests and Apple iPads

by Paul Coyne
A few days ago our engineers confirmed a technical bug affecting interactive tests played on iPads with iOS version 13 or 14. The bug, introduced through recent iOS upgrades dos not affect other version of iOS. Android tablets...
New
Help articles
Announcement

Performance with MARK

by Paul Coyne
Throughout today the MARK site has been slow to respond, especially for reports. We have identified the cause of the problem and working hard to resolve it. An incident has logged at https://status.hoddereducation.co.uk. Please visit the...
Maintenance
Incident

Mark schemes for Puma and Pira.

by Paul Coyne
New
Announcement
All supporting documents for New PiRA and New PUMA Autumn tests are now available from the MARK resource picker, so customers of the new editions can find all they need to administer, mark and analyse results in MARK. This includes...

Dynamic Learning and Rising Stars search

by Paul Coyne
We're pleased to report that a bug with the search bar in Dynamic Learning and Rising Stars is now fixed. The update was made Friday October 2nd.
New
Fix

We're starting a changelog 📣

by Paul Coyne
Today we're are thrilled to introduce our digital services timeline. The purpose of this timeline is to keep you informed about updates and changes we are continuously pushing to Hodder Education and Rising Star websites. This includes...
Announcement