Digital Services & Support @ Hodder Updates

Your MARK centre name is updated immediately with Admin Hub name

by Paul Coyne
Admin Hub, the central management dashboard that schools use to manage MARK, Dynamic Learning and My Rising Stars users, classes, groups and centres has been updated. From today your MARK centre name is updated with the Admin Hub name –
New
Improvement

Uploading CSVs files to Admin Hub

by Paul Coyne
For customers who upload pupil and teacher records to Dynamic Learning, MARK or My Rising Stars an important update was made today. When a CSV file has been uploaded you will be informed where your file is in the CSV processing queue...
Improvement

MARK Interactive Tests and Apple iPads

by Paul Coyne
A few days ago our engineers confirmed a technical bug affecting interactive tests played on iPads with iOS version 13 or 14. The bug, introduced through recent iOS upgrades dos not affect other version of iOS. Android tablets...
New
Help articles
Announcement

Performance with MARK

by Paul Coyne
Throughout today the MARK site has been slow to respond, especially for reports. We have identified the cause of the problem and working hard to resolve it. An incident has logged at https://status.hoddereducation.co.uk. Please visit the...
Maintenance
Incident

Dynamic Learning and Rising Stars search

by Paul Coyne
We're pleased to report that a bug with the search bar in Dynamic Learning and Rising Stars is now fixed. The update was made Friday October 2nd.
New
Fix